FAQ ONLINE APPOINTMENT(S)
Why Do I Have to Pay A Deposit For An Appointment?
- Your deposit(s) secures your appointment slot and plays as an ‘agreement’ that you will show up for your appointment. The deposit(s) goes towards the total cost of your service.
What If I Am Running Late?
- To be serviced in a timely manner, I ask that you be on time.
- There is a 15 minute grace period. After the 15 minute grace period you will be charge a mandatory $15 late fee.
- NOTE*** You must be in my salon chair ready to be serviced before the grace period ends; NOT walking through the door, in the car, etc.....
- After 25 minutes your appointment will be cancelled. No Exceptions. No Refunds on deposit(s), and a new deposit(s) is required to reschedule.
- Please communicate with us; No call/ No show cannot reschedule again.
No Refunds?
- No Refund(s) will be issued for cancelations, no shows, and reschedules made after the 24 hrs of the original appointment(s).
- No Refund(s) for rescheduling hours before original appointment(s), and a new deposit(s) is required).
Rescheduling
- We accept appointments that are rescheduled 24 hrs of the original appointment(s) to keep the same deposit(s).
- If the original appointment(s) is not reschedule within the 24 hrs no refund(s) on deposit(s) will be issued and a new deposit(s) will be required to make another appointment(s).
- Rescheduling must be within the same month of original appointment(s); or a new deposit(s) is required to reschedule for another month.
- Rescheduling is allowed once per original appointment(s); otherwise, a new deposit(s) is required therefore after.
Can I Make A Service Appointment And A Shop Now Purchase At The Same Time Or In The Same Transaction?
- No, Service appointments and Shop Now purchases must be made separately due to the check-out layout. Please make two separate transactions.
Can I Use PROMO CODES For Service Appointments?
- No, PROMO CODES only applies to Shop Now purchases.
Do You Have Specials And/Or Promotions For Services Appointments?
- Yes, all specials and promotions for Service appointments are sent via email. Please sign-up and subscribe to receive specials, promotions and coupons. Thank you.